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Free Shipping on all orders.
KS Emporium does not warrant, and hereby disclaims any warranties, either expresses or implied, with respect to the accuracy, adequacy or completeness of website information obtained from a Site, or link to a Site. KS Emporium makes no representation regarding your ability to transmit and receive information from or through the Sites and you agree and acknowledge that your ability to access the Sites may be impaired. Cauvery Handicrafts Emporium disclaims any and all liability resulting from or related to such events.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
When you buy our products/services, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and market pottery that has passed our quality checks every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within 7 (Seven) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you are requesting a refund we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds will be processed within 30 days period.
All the product representations by way of Images, Videos, Text or any other medium on our website www.ktdc.in is our best endeavor to create a very close representation of the real product. But still this might not match the touch and feel experience in a brick and mortar store.
If you feel that the product that you received didn't match your expectations, we offer a generous 30 day return policy. After the expiry of the 30 day period, all purchases are final and no product returns will be accepted.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested. We do not collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our web site you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our web site.
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